Privacy Policy

1. Introduction

The Sign Tech ("we", "us", or "our") operates SignOS. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Name (first and last)
• Email address
• Password (encrypted)
• Partner/referral code (if applicable)

Lead Data

When you use the Service to manage leads, we store:

• Lead contact information (name, email, phone)
• Lead source and status
• Notes and conversation history
• Timestamps and metadata

Usage Data

We automatically collect:

• Browser type and version
• Device information
• IP address
• Pages visited and actions taken
• Date and time of access

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Authenticate and manage your account
• Process and store your lead data
• Send important notifications and updates
• Respond to your inquiries and support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using Supabase, which provides:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted data at rest
• Row Level Security (RLS) for data isolation
• Regular security audits and updates

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Third-party services that help us operate (e.g., Supabase for database hosting)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

6. Third-Party Integrations

When you connect third-party services (Make.com, Zapier, etc.) via webhooks:

• Data is sent to those services based on your configuration
• Those services are governed by their own privacy policies
• We are not responsible for third-party data handling

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Export: Export your lead data
• Withdraw consent: Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion at any time. Some data may be retained for legal or legitimate business purposes.

9. Cookies and Tracking

We use essential cookies for:

• Authentication and session management
• Remembering your preferences

We do not use advertising or third-party tracking cookies.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or your data, contact us at:

The Sign Tech
Website: thesigntech.com